qr88 Terms & Conditions

By accessing or using the qr88 platform, you agree to be bound by these Terms & Conditions in full. Please read them carefully before creating an account or placing any bets. If you do not agree with any part of these terms, you must not use qr88 services.

Eligibility & Account Registration

You must meet all of the following requirements before registering a qr88 account:

• You are at least 18 years of age.
• You are accessing the platform from a jurisdiction where online gaming is not prohibited for you personally.
• You are registering on your own behalf — not on behalf of another person.
• You have not previously had a qr88 account that was suspended or terminated.

Each player is permitted one account only. Duplicate accounts will be merged or closed, and any bonuses or pending withdrawals associated with duplicate accounts may be forfeited. qr88 reserves the right to request identity verification at any stage of the registration process.

Account Security

You are fully responsible for maintaining the confidentiality of your login credentials. Do not share your username, password, or one-time PIN with anyone. If you suspect unauthorised access to your account, contact our 24/7 Live Chat immediately.

qr88 will never ask for your password via chat, email, or telephone. Any communication requesting your password should be treated as suspicious. We use SSL encryption to protect data in transit, but you must also secure the device you use to access the platform.

Deposits & Minimum Amounts

Funds deposited into your qr88 wallet must come from a payment method registered in your own name. The following limits and processing times apply:

All deposits are processed in Malaysian Ringgit (MYR). qr88 does not charge fees for deposits, but your bank or e-wallet provider may apply their own charges. Deposits made via third-party accounts or anonymous payment services will be declined and refunded.

Withdrawals & Verification

Withdrawals are processed to the same payment method used for the original deposit wherever possible. The following limits apply to all withdrawal requests:

KYC Verification

All players must complete identity verification before submitting their first withdrawal. Accepted documents include:

• National Identity Card (NID / MyKad)
• Valid Passport
• Driving Licence

KYC review is typically completed within 24 hours. Submitting unclear or altered documents will result in delays and may trigger an account review. qr88 complies with applicable anti-money laundering requirements and may request additional supporting documents if necessary.

Bonus & Promotion Rules

All bonuses and promotions offered on qr88 are subject to the following general conditions unless stated otherwise in the specific promotion's terms:

• The 100% Welcome Bonus applies to your first deposit only, capped at RM 100.
• Bonus funds carry a 21× wagering requirement before withdrawal is permitted.
• Reload bonuses are set at 28% of the qualifying deposit.
• Daily cashback is calculated at 0.6% of net losses for Bronze tier members, with higher rates available for elevated VIP tiers.
• Bonus validity period is 7 days from the date of issue unless stated otherwise.
• Bonuses are issued in bonus credits and cannot be directly withdrawn without meeting the wagering requirement.
• qr88 reserves the right to withdraw any bonus offer if fraudulent or multi-account activity is detected.

Referral bonuses of RM 75 per qualifying friend are credited after the referred player completes their first qualifying deposit and meets minimum wagering. Self-referral or coordinated referral abuse will result in forfeiture of all related credits.

Game Rules & Fair Play

All games on qr88 are powered by licensed providers including Sexy Gaming, JILI, KA Gaming, Ezugi, Playtech, and Habanero. Each game operates on a certified Random Number Generator (RNG) or live dealer feed. Displayed RTP values are theoretical long-run figures and do not guarantee results for any individual session.

In the event of a disconnection or technical fault during a live game round, the outcome recorded by the game server will stand as final, provided the round was completed on the server side. If a round cannot be completed, the bet will be voided and the staked amount returned.

Prohibited Activities

The following actions are strictly prohibited on qr88 and will result in immediate account suspension and forfeiture of balances:

• Operating multiple accounts or sharing accounts with other individuals
• Using automated software, bots, or scripts to interact with the platform
• Exploiting software bugs or errors to gain an unfair advantage — any winnings from known bugs must be reported and will be voided
• Colluding with other players in live table games
• Using stolen, borrowed, or fraudulently obtained payment methods
• Attempting to launder money through deposits and withdrawals

qr88 cooperates with payment processors and relevant authorities where required by law. Suspected fraudulent activity will be reported without prior notice to the account holder.

Responsible Gaming

qr88 is committed to supporting responsible play. If you feel that gambling is causing harm to you or someone you know, we encourage you to use the following tools available on your account:

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
• Session reminders — receive alerts after a set duration of continuous play
• Self-exclusion — temporarily or permanently close your account via 24/7 Live Chat

This service is intended for adults aged 18 and above. We reserve the right to request age verification at any time and will suspend accounts where underage use is suspected. See our full Responsible Gaming Policy for more detail.

Platform Liability

qr88 provides its platform on an "as available" basis. We do not guarantee uninterrupted access and accept no liability for losses arising from scheduled maintenance, network outages, or events outside our reasonable control. Our total liability to you for any single claim will not exceed the net amount deposited by you in the 30 days preceding the claim.

By using qr88, you acknowledge that gambling carries inherent financial risk. You play at your own discretion and within your personal financial means.

Policy Updates

qr88 may update these Terms & Conditions at any time. When material changes are made, we will post a notice on the platform and update the "Last updated" date at the top of this page. Continued use of qr88 after changes are published constitutes your acceptance of the revised terms.

If you have questions about any section of these terms, our support team is available through 24/7 Live Chat. We do not publish a contact email address — please use the live chat function inside your account for the fastest response.